I’m sure you are familiar with the importance of a keyboard to computer use. A wireless keyboard, in particular, is convenient for all kinds of tasks. So when your wireless keyboard keeps disconnecting from the computer, it can be extremely frustrating!
Is your keyboard not connecting correctly and are you wondering, “Why does my keyboard keep disconnecting?” We know the 5 main reasons why!
In this article we’ll look at some of the 5 most common reasons why and how to fix these issues.
Table of Contents
Why Does My Keyboard Keep Disconnecting?
There are several reasons why your keyboard might be disconnecting, but the most common one is that you’re using a USB hub. If you’re using a wireless keyboard, it’s possible that your computer isn’t properly recognizing the device.
Make sure that the device is charged before attempting to use it again. If you have a wired keyboard, it could be that there’s something wrong with its connection cable. Try unplugging the keyboard from your computer and plugging it back in. If this doesn’t work, try swapping out the cable for another one of equal quality (or better).
A Bad Cable
First, make sure that the cable is securely plugged in to both your keyboard and the computer. If it’s loose, insert it firmly into both devices. Then try typing on the keyboard again; if this solves your problem, you can stop here!
If this doesn’t fix things, try replacing your cable with a new one from another source (preferably not from Amazon). If you already have one of those newfangled USB-C ports on your computer or laptop (and maybe even if you don’t), pick up a USB-A to USB-C adapter so that you can use your old cables with it comfortably.
You’ll want something like this brand from Anker or this cheaper version from Monoprice instead of Apple’s official adapter because they’re thinner and more durable than Apple’s option. Or go ahead and buy them all-you never know when one might break!
The Keyboard Lost Its Connection with the Bluetooth Dongle
If you are having problems with your keyboard disconnecting from your computer, there are several things you can do. The first thing to check is whether or not the dongle has lost its connection with the Bluetooth Dongle. If it has, then that’s probably why your keyboard is losing its connection!
If this is the case, then simply move closer to the dongle and try reconnecting again. If that doesn’t work, try turning off and on again by pressing ‘caps lock’ twice quickly on your keyboard. If after doing all of this you still don’t have a connection between your keyboard and dongle (or if they continue losing their connection), then there may be something wrong with either one of them-in which case I recommend contacting customer service for assistance in resolving this issue!
The Batteries Are Dead
If you keep your keyboard in a cupboard or have it stored away for long periods of time, the batteries may become weak. This can result in the keyboard losing power and disconnecting. To prevent this from happening, make sure that you regularly change out the batteries in your wireless keyboard every few months. Make sure they are also fresh and not old ones that have lost their charge over time. If possible, remove any old batteries and replace them with new ones before storing your device.
Your Keyboard Is Not Paired with the Computer
If your keyboard keeps disconnecting, try pairing it with the computer. Make sure that your keyboard is paired with the computer. To do this, first double-click on the Bluetooth icon in the taskbar at the bottom of your screen (Windows 7 and earlier) or in a system tray (Windows 8). If you see a check mark next to “Paired Devices” in Device Manager, click on it to reveal all paired devices.
In case you don’t see any options for pairing devices showing up on your screen when you click on “Paired Devices,” then right-click anywhere in an empty space on your desktop and select New > Shortcut from its context menu; then enter devmgmt.msc into its location field; finally click Finish and press Enter (or Return) to launch Device Manager again. Scroll down until you find “Bluetooth Radios” under Universal Serial Bus Controllers, right-click it and choose Uninstall from its context menu.
Follow any prompts that appear before restarting your computer after uninstalling Bluetooth radios have been removed successfully from Windows OSes where they may already have been installed previously as part of hardware drivers’ installation process completed during initial setup process when installing operating systems onto hardware platforms such as laptops computers which typically come preloaded with various hardware components like cameras and more.
Check Your Settings
If your keyboard keeps disconnecting, there are a few things you should check.
- Check your settings. If you have the Bluetooth connection turned off or if the device isn’t discoverable, it can cause problems with pairing. To fix this issue:
- Open up Control Panel and navigate to Devices and Printers (or Settings > Devices > Bluetooth & other devices)
- Right click on the keyboard and select “Set up new device”
- Make sure your computer is not in power saving mode by checking in its settings. This can be found by going into Control Panel > Hardware & Sound > Power Options > Additional power settings (on Windows 8). On older versions of Windows like Windows 7, it’s located under Control Panel > Hardware & Sound > Power Options (in the Taskbar notification area). Disable any option that says “Turn off hard disks” or “Put computer to sleep when possible” so that it doesn’t turn off when you don’t want it too!
If you’ve followed the steps above and still cannot connect your keyboard, it’s time to contact the manufacturer. If there is no obvious reason for why the keyboard is not connecting and it has happened several times in a row, then you may want to consider purchasing a new keyboard.
The good news is that keyboards are cheaper than ever now as they are manufactured in China rather than America (the US market was flooded with so many cheap Chinese-made products that Americans actually started buying more foreign-made goods).
So if this happens frequently enough or if you have had problems like these before and want peace of mind I’d recommend getting yourself a spare.